Privacy Policy

Intake EQ

Last Updated: December 1, 2025

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or interact with Intake EQ (the “Site”) or when you purchase Services from Intake EQ.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including:

• your web browser
• IP address
• time zone
• cookies installed on your device

As you browse the Site, we collect information about:

• the individual pages or content you view
• the websites or search terms that referred you
• how you interact with the Site

We refer to this automatically collected information as “Device Information.”

We collect Device Information using:

Cookies – Data files placed on your device that often include an anonymous unique identifier.
Learn more about cookies or how to disable them at: http://www.allaboutcookies.org.

Log Files – Track actions on the Site and collect IP address, browser type, ISP, referring and exit pages, and timestamps.

Web Beacons, Tags, Pixels – Electronic files used to record browsing behavior and interaction with the Site.

ORDER INFORMATION

When you make a purchase or attempt to make a purchase through the Site, we collect information including:

• name
• billing address
• shipping address (if applicable)
• payment details (including last 4 digits of credit card)
• email address
• phone number

We refer to this as “Order Information.”

PERSONAL INFORMATION DEFINITION

“Personal Information” in this Privacy Policy refers to BOTH Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

Order Information

We use Order Information to:

• process and fulfill purchases
• validate and process payments
• send invoices and order confirmations
• communicate with you about your account or order
• screen for potential fraud or risk
• provide information or marketing aligned with your preferences

Device Information

We use Device Information to:

• identify fraud or abusive behavior (especially IP-based risk detection)
• improve and optimize our Site performance
• generate analytics about how visitors browse, navigate, or interact
• measure effectiveness of advertising or marketing campaigns

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use it as described above.

Examples include:

Google Analytics
We use Google Analytics to understand Site usage.
You can learn more about how Google uses your information here:
https://www.google.com/intl/en/policies/privacy/

You may opt out here:
https://tools.google.com/dlpage/gaoptout

Service Providers & Integrations
We may share data with trusted service providers that help us operate the Site and Services (such as hosting partners, analytics tools, payment processors, CRM systems, and communication platforms). These partners are contractually obligated to maintain confidentiality.

Legal Requirements
We may also share information to comply with laws and regulations, respond to subpoenas or lawful requests, or protect our rights.

DO NOT TRACK

The Site does not change its data-collection practices when receiving a “Do Not Track” signal from a browser.

EUROPEAN RESIDENTS

Intake EQ is a U.S.-based business serving primarily U.S. users. However, if you are an EU resident, you may have rights to:

• access the personal information we hold
• request correction, updating, or deletion

To exercise these rights, contact us at [email protected].

If you submit data from outside the United States, you acknowledge:

• We may process your information to fulfill contracts or pursue legitimate business interests
• Your data may be transferred outside Europe, including to the United States

DATA RETENTION

When you place an order through the Site, we retain your Order Information for business records unless and until you request deletion, subject to legal requirements.

For AI call data generated through Intake EQ Services, retention is governed by our Terms of Service and operational needs.

MINORS

The Site and Services are not intended for individuals under the age of 18, and Intake EQ does not knowingly collect information from minors.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect:

• changes to our practices
• operational adjustments
• legal or regulatory requirements

Updates will be posted with a revised “Last Updated” date.

CONTACT US

For more information about our privacy practices, questions, or complaints, contact us by email:

Intake EQ
Email: [email protected]